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To access these features, log on to bwsip.com.
Call Forward Always
Call Forward Always forwards every call sent to your desk phone. It is helpful if you are having a busy day and won't be at your phone. This option comes with a Ring Reminder feature so you don't accidentally leave it on.Widget Connector width 640 url https://www.youtube.com/watch?v=VJ1Hk6nd-zw&list=UU8sez-OITfQutBZT7jyOhAw height 390
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Select Voice Settings from the Dashboard.
Select Automatic Call Forward Always.
Enter the number you would like these calls to forward to and select update number.
Turn the feature ON.
Call Forward Busy
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Call Forward Busy routes calls to a different number when your line is busy. This option is helpful when you're going to be in a conference call or a long conversation and are worried about missing important calls. Using the web portal, you can turn on this feature while your phone is in use.
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Select Voice Settings from the Dashboard.
Select Call Forward Busy.
Enter the number you would like these calls to forward to and select update number.
Turn the feature ON.
Call Forward No Answer
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Call Forward Not Reachable
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Call Forward Not Reachable sets a backup number to route calls to if your physical device is out of order. This option is only available through the web portal, and it is helpful if you are going through an office renovation or your phone is having connection issues. This option is most effective if you set a backup number and leave Call Forward Not Reachable on so you do not miss any important calls in case of a phone issue.
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