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Expand
titleMacOS

Follow the instructions below, or watch this short video: 

Widget Connector
urlhttp://youtube.com/watch?v=k6HQWpfjRNI

Info
titleMicrosoft Remote Desktop for MacOS
  1. Download and install Microsoft Remote Desktop on your Mac.
    1. Personal Mac: Get Microsoft Remote Desktop on the App Store.
    2. Bethel-owned Mac: Get Microsoft Remote Desktop from Managed Software Center.
  2. Open the app and click Add Desktop (or click the + at the top of the window).
    1. Type the name of the remote computer to which you are connecting, followed by .bu.ac.bethel.edu. The name format is pcXXXXX where the X's are the Bethel inventory tag number.  Example: pc12345.bu.acdwp-rd5h.its.bethel.edu

    2. Click Add.  The computer is now added to the Saved PCs area of the main window.

  3. Double-click on the computer you just added.  You will be prompted for your username and password.  Enter your credentials and click Continue.

    Warning

    You must enter bu\ before your username.  Example: bu\abc12345

    Note

    If you see a message that another user is currently logged on to the computer, someone else is already using the computer and you should cancel the connection.

  4. You may see a prompt about verifying the certificate.  Click Continue to log in to the remote computer. 

  5. For more information, see Microsoft Remote Desktop macOS client documentation.

Expand
titleWindows

Follow the instructions below, or watch this short video: 

Widget Connector
urlhttp://youtube.com/watch?v=AcTDWqxSKvA

Info
titleMicrosoft Remote Desktop for Windows PC
  1. In the taskbar search area, type "remote desktop".  Open the app titled Remote Desktop Connection.
  2. In the window that opens, in the Computer field, type the name of the remote computer to which you are connecting, followed by .bu.ac.bethel.edu. The name format is pcXXXXX where the X's are the Bethel inventory tag number.   Example: pc12345.bu.acdwp-rd5h.its.bethel.edu
  3. Click the Connect button.  On the window that appears, verify that the username/account shown is your Bethel Community Account (BCA) username.
    1. If the account name shown is not your Bethel account, click on More choices, then choose Use a different account.

    2. You will be prompted for your username and password.  Enter your credentials and click OK to log in to the remote computer.

      Warning

      You must enter bu\ before your username.  Example: bu\abc12345

      Note

      If you see a message that another user is currently logged on to the computer, someone else is already using the computer and you should cancel the connection.

  4. For more information, see Microsoft Remote Desktop Windows client documentation.