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Escalation Paths
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Related to | Escalate issue to |
|---|---|
| Application Down | Web Development |
| Account/Login Issue | Specific Lab Coordinator |
| Broken Functionality | Web Development |
| General | Specific Lab Coordinator |