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Members of the Bethel Community have assigned roles through Banner, our institutional database. Many community members have multiple roles assigned, and IAM analyzes an individual's roles to allow access to resources such as email and department folders based on those roles. When someone creates an account, IAM checks their banner roles and allows access to the recourses associated with it. IAM automatically sends emails to notify community members of changes affecting computer resource acces involving data access involving data storage.
IAM Email Notication Types
- Role Changes
- Alumni Account Closure
- Exceptions
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- Notification of electronic resource(s) access removal
- Notification of Bethel University account closure
- Notification of group membership expiration
Notification of electronic resource(s) access removal
These emails are sent when a community member's role changes. For example, when a student graduates and becomes an alumni, he or she would recieve this email. Due to the role labeling, some recipients will likely be confused. These emails will have the following subject line: 
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Alumni can only maintain access to their email after graduation if they have the Alumni Role on their account. If they don't, they would need to contact the Office of Alumni and Parent Services. Alumni will have access to their email as long as they log into the Bethel System at least once per year. Note that opening a sync'd email account on a mobile app does not satisfy this requirement; they must actually log in to a Bethel electronic resource via a web browser.
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Notification of Bethel University account closure
These emails are sent when an alumni does not sign into his or her Bethel account for a year. The account is coming up on a year after the individual leaves the University. The email clearly states this and will have the following subject line: 
Pending lost resources listen listed in the email are:
Exchange Mailbox (their Bethel email account)
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ITS Intervention response: We confirm email can be maintained and indicate alumni are required to log in to their Bethel account every 12 months to maintain access to the account.
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Many alumni who use their Bethel email after graduating rely on forwarding or an app (e.g., iOS Mail app) to check their mail. Doing so is not enough to keep an account active - an alumnus must log into a Bethel resource (e.g., MyBethel or mail.bethel.edu) with his/her username and password at least once a year in order for our system to see his/her activity and preserve his/her account |
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Alumni have a year to transition to a personal account. If they need to move data during this year, instructions are included in these articles.
Notification of group membership expiration
Exception emails are associated with temporary access to resources such as departmental folders and calendars where an exception was made. This type of access is needed when an individual requires access to something unassociated with their role. When the access expires, the email is sent indicating access will expire in two weeks unless renewed. In the near future, these emails will include a link to a form where renewal can be requested. These emails are identified by the following subject line.
Exception emails are unique in that they will not include resources common to the other IDM emails. You will not see the following resources listed:
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