This Confluence article provides user instructions for how to record a greeting message and/or informational announcement for a group or departmental phone number, such as a call center, hunt group, or auto attendant. Once the recording has been completed and saved to your computer, it will need to be emailed to the ITS Help Desk at helpdesk@bethel.edu.
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Step-by-Step Guide
The below steps are written under the recommendation that these steps are being followed from a computer. If you know of a method for recording an audio greeting from a mobile phone that also saves the audio file in a convertible format (preferably .wav, but .mp3 or other common formats may also work), you are welcome to attempt to do so.
Depending on which type of computer you are using (Mac or PC), the below steps will differ. Please follow the steps related to your computer type.
PC
If you don’t have a microphone built into your computer (typically only applies if you are working from a desktop PC, laptops should have a built-in microphone), connect one before you open the Voice Recorder app.
To make sure the correct microphone is set as the default recording device, select the Start Menu icon (Microsoft Windows logo), then select Settings (represented as a gear-shaped icon).
In the Windows Settings search box, type Sound and press Enter. In the search results, select Sound Settings.
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Windows 10 instructions were pulled from Lifewire article, "How to Record Audio on Windows 10". This information should carry-over into the Windows 11 operating system as well, but if you find this information to be inaccurate, please email helpdesk@bethel.edu to report this.
Mac
Click the Finder application icon along your menu bar to open the file window.
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