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- Go to IAM at iam.bethel.edu.
- On the log in screen, click Problems Logging In?
- From this view, you can choose if you would like to recover a username or password. If you choose to recover your username, it will ask you to enter your non-Bethel email.
- If you choose to recover your password, you will type in your username to the field shown.
In the text, click the link entitled account recovery by email.
A message will then appear confirming that your password was sent - to the appropriate email address. If the account recovery email does not work, please call the Help Desk at 651.638.6500.
You will then be prompted to enter your account recovery email address (non-Bethel email).
- If the correct email address is entered, a verification code will be sent to your email. You can then confirm the code on the website and set up your new password.