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Summary

The purpose of this article is to provide a consolidated page of technology information to facilitate a modified F2F or "HyFlex" learning as well as an overall remote work environment. Work is ongoing to hear and respond to needs as they are identified by instructors and learners. 

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The Fall 2020 COVID-19 and Teaching website provides critical updates and policies for faculty to reference. 

Modified F2F or HyFlex Classes
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The modified face to face, hybrid flexible, or HyFlex, course format is an instructional approach that combines face-to-face (F2F) and online learning. Class sessions and learning activity is offered in-person, synchronously online, and asynchronously online. The flexibility of the HyFlex model demonstrates a commitment to student success and flexibility during disruptions such as COVID19. 

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Software Comparisons and Recommended Uses

The following are software recommendations for standardized interactions in the modified F2F learning environment. These are available to members of our community - if you need a piece of software that's listed here, please fill our our Employee Software Request form or our Classroom or Lab Software Request form (if its for a specific classrooms use). 

Video-Teleconferencing Solutions
  • Zoom - for synchronous collaboration with remote learners or remote instruction. Zoom use in the physical classroom should be limited to only on the computer that's part of the instructors station. A Zoom meeting can be displayed on the in class display(s) for F2F participants, with presentations and whiteboard demonstrations all conducted from within Zoom. We do not recommend F2F participants use Zoom simultaneously. The large increase in wifi utilization if all F2F participants were to use zoom or any video teleconferencing (VTC) options will likely result in decreased quality for everyone nearby. If all users have to join the VTC meeting we recommend the F2F participants turn off their cameras so only audio will be sent. We detail alternate solutions to collaboration software below that can facilitate these kinds of needed interactions. 
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      titleZoom and other VTC Options

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Learning Management System and Integrations
  • Moodle - this is our main learning management system. It should be used to submit and distribute classroom documents, link collaboration tools (such as Google docs and Poodll) and to administer quizzes, forum discussions and other classroom interactions broadly. More information can be found in the Moodle section of confluence.
  • Moodle Chat (currently working on deploying) - a chat tool that is part of Moodle. Using this keeps more things within Moodle and can simply instructor/learner interactions as opposed to using an "outside" chat application. 
  • Poodll - allows for video messaging in Moodle forums. For security and FERPA compliance reasons, we recommend this over the use of FlipGrid.  More information can be found in the Poodll section of confluence.
  • Proctorio - online exam proctoring. Helps monitor testing in a closed textbook environment. Please use this request form if you need to use Proctorio. 
  • TurnItIn - plagiarism detection service. Third party system that checks for plagiarized or incorrectly cited material.
Google Applications

Further information can be found in the Google Application section of confluence.

  • Google Drive - a web based file storage solution with unlimited storage available. Sharing of content is very simple, but users should note that its very easy to over-share, so be cautious of that. There are also no automation rules, so once access is given it can only be taken away manually. 
  • Google Docs - this allows for a real-time document based collaboration space that all learners can utilize. With the low bandwidth requirements, this is a great tool for facilitating simultaneous collaboration between F2F learners and virtual learners.
  • YouTube - this allows for posting of lecture and other class-related videos. If posted as "Unlisted" they are easily linked within a Moodle course for distribution. This is also our recommended platform for LiveStreaming of campus events. 
  • Google Calendar - this can be used to facilitate one-on-one appointments with students. We've also integrated Zoom scheduling into our Google Calendar system for seamlessly scheduling remote meetings in a single location. 
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      Google Calendar Appointment Slots
      Google Calendar Appointment Slots

  • Google Chat - chatrooms can be created for classes or sub-groups of learner however may be needed to facilitate both synchronous as well as asynchronous chat-based communication. 
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      Google Chat
      Google Chat

  • Jamboard - web based whiteboard software. This is just what it says - a virtual whiteboard application that you can share and collaborate boards all within Google.  
  • Google Forms - an online survey and polling tool. This could be used to replace the Turning Point "Clicker" system. We are also actively investigating Sli.do and Poll Everywhere as potential solutions.  =
  • Google Sites - this is a structured WiKi and web page creation tool. 
Lecture Capture and Content Creation
  • Ed-Puzzle - Quizzed video content. We are working on this currently - more to come. 
  • ScreencastOMatic - this is a very good screen recording software. The free version offers up to a 15 minute recording. - Screencastomatic
  • Quicktime - default Macbook application that is great for screen recording. 
  • Microsoft Office (word, powerpoint, excel) - beginning in the Fall of 2020 this will be available to all active Students, Staff and Faculty for free (more information to come on this as we are still in the process of setting this up)
  • Lucid-Chart - this is a web-based productivity application (flow charts). - Lucidchart
  • Audacity - this is a digital audio editor and recording application. - Audacity
  • Creative Cloud - Creative Cloud has several applications that can help with webpage creation, image editing, pdf editing, drawing, and many more. 
  • PDFEscape - free web-based pdf editor. - PDFescape
  • VideoAnt - tool created by the University of Minnesota to do video annotation. - VideoAnt
  • ArcGIS - a geolocational / graphic tool. This is a very sophisticated interactive mapping tool. A simpler, easier-to-use tool is Google Earth/Maps. - ArcGIS
  • Qualtrics - this is a web-based survey tool we have. It can be used to create sophisticated surveys for distribution within Bethel. - Qualtrics
Classroom Facilitation and Software
  • R - this is an open-source statistics software. SPSS and JASP (also open source) are other options as well. 
  • Q - this is a web-based research software. 
  • M - this is to see if you are paying attention. (smile) 
  • VLC Player - this software is on classroom computers and it enables the webcam to be used as a document camera. 
  • Zoom Whiteboard - whiteboard integrated into Zoom meetings.
  • GoBoard - whiteboard integrated with Wolfram - more to come.
  • Jamboard - collaboration tool by Google
  • PollEverywhere - this is a web-based polling solution that can replace classroom clickers. - PollEverywhere
  • Discord - collaboration tool that also provides voice chat.

Hardware in Classrooms and for Remote Learning

Each classroom, intended for lecture (so, not including lab or speciality use spaces) has been brought up to our technology standards. This standard has been focused on the ability for the instructor to connect with students virtually while incorporating F2F interaction. Standard elements of that hardware include: 

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In addition to the standard classrooms, we have adapted a number of non-classroom spaces for instructional use. Follow the links below to learn more: 

  1. ANC 4th Floor - this was formerly planned to be an event space. We added an instructors station with a classroom computer and webcam. 
  2. BC 209 (The Underground) - this is an event space. We added an instructors station with a classroom computer and webcam as well as additional WiFi access points. 
  3. BC 411 (Olson Boardroom) -  this was previously our most technologically advanced conference room on campus. We simplified it for classroom use. 
  4. BC 468 - this was previously a large conference room. We added an instructors station with a classroom computer and webcam.
  5. CLC 159 (Benson Great Hall) - We added an instructors station with a classroom computer and webcam. A Benson Great Hall tech will be available to ensure the audio/video controls are working correctly and will transition the space between a classroom set up and event set ups (such as Chapel). 
  6. LSC E100 (Lower/Upper Campus Center) - this was previously an open space. We added a projector and screen for presentation (upstairs in E200 as well). 
  7. LSC B100 (Lower Library) - this was previously the 1st level of the Seminary Library in the Lakeside Center. We added a projector, screen, speakers and an instructors station with computer and webcam. 

If you are in a space that needs additional equipment or is lacking equipment (we've checked, but things can always get missed), please submit a Classroom/Conference Room Support case with us so we can take immediate action. 

Remote Computer and Software Access (for non web-based applications)

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RemoteSoftwareComputerAccess

Virtual Private Network (VPN) Application - Cisco Any Connect

Cisco AnyConnect, our VPN application will allow you to connect to Bethel resources that require a connection to Bethel's network. A VPN will simulate being on-campus. If you currently are using Bethel's network (on any campus location), you do not need to use VPN.

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Installing and Using VPN on a Mac
Installing and Using VPN on a Mac


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RDP

Remote Computer and Software Access 

Some software applications aren't available for installation on personal computers, but are available on Bethel lab computers or laptop carts.  If your course would normally use such software on a laptop cart or one of the computer labs your students can utilize Microsoft Remote Desktop to access a Windows server with the needed software installed, from an off-site computer. 

Students and faculty will need to download and configure our Virtual Private Network (VPN) application - Cisco AnyConnect.

We have taken the preparatory measures and granted all current students, staff and faculty access to our VPN service, but devices will still need to be configured. 

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Follow the steps below to configure the Remote Desktop application for your operating system.  

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For Windows:


For MacOS:


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VPNSetup

Remote Desktop Protocol (RDP) Applications

Microsoft Remote Desktop allows you to access a Windows computer over the network or the Internet from a different device (either another Windows computer, or a Mac).  Remote Desktop Protocol only allows one user to be logged in and using a given computer at a time, the same as if the user were physically present at the computer.

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Connect to a Bethel Computer with Remote Desktop
Connect to a Bethel Computer with Remote Desktop

Remote Office Phone Use

Call Forwarding Always will need to be used by many staff and faculty that operate a desk phone. This can be set up on the physical phone or remotely. 

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Evolve IP OSSmosis Personal Portal

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Forwarding Calls on Your Polycom Phone Using the Web Evolve IP Portal
Forwarding Calls on Your Polycom Phone Using the Web Evolve IP Portal


If Call Forwarding is not going to be used, a few other options exist. You can have your Bethel voicemail forwarded to your email. You can also call your Bethel voicemail from your cell phone. To access your Bethel voicemail from your cell phone, dial your 10 digit phone number, during the voicemail greeting press *, enter your voicemail passcode after the prompt. 

Secure File Storage and Transmission

Network Attached Storage (NAS - or commonly referred to as Department Folders)

Bethel St. Paul Network Attached Storage, or BSP-NAS, is Bethel's network storage solution that many departments and individuals host data. Connecting to the NAS does require connection to Bethel's network, so off-campus work will require the use of Bethel's VPN. On Bethel provided Windows computers, network drives should appear in File Explorer. If the NAS does not appear, follow this section for access.

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How to access your files on bsp-nas in Mac OS

Google

In compliance with regulations from the Department of Health and Human Services, we have taken the necessary step to ensure that our Google environment is also a Health Insurance Portability and Accountability Act of 1996 (HIPAA) complaint storage solution. In addition to file storage, health care providers (such as Counseling Services or degree programs with clinical interaction requirements) that seek additional privacy protections for telehealth while using video communication products can provide such services through Google as we have entered into a HIPAA business associate agreements (BAAs) in connection with the provision of their video communication products. This means Google Meet is an approved video communication product to use for health care providers. 

Secure File Sharing Outside of Google

To securely share files with confidential data to a recipient outside of our Bethel Google environment (@bethel.edu), use our secure file transfer tool available at secure-files.bethel.edu

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Secure File Sharing
Secure File Sharing

Argos

Argos is used by many staff, faculty, and student workers on campus. Using Argos off-campus is very similar but not identical to being on campus. Using the Argos Web Viewer (accessed via https://argos.bethel.edu) is an identical process. If you use the Argos Desktop App pinned to your taskbar, you will need to sign in to Bethel's VPN before being able to reach the authentication server to log in to the Desktop App. 

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