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  • Created by Former user, last modified by Former user on Mar 30, 2016
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Summary

If a user is unable to access their Banner and Argos accounts, which often occurs after a Java update, adding a Banner and Argos exception to the Java Console may resolve the issue.

Clear Java Cache

Follow the instructions in this article to clear the Java cache.

Adding a Banner and Argos Exception to the Java Console

  1. Close all browsers and Java applications

  2. Click Start and select Control Panel

  3. Click the Java icon to open the Java Control Panel

  4. Select Security tab

  5. Click Edit Site List (or Manage Site List) button

  6. Click Add

  7. In the Location field, type https://bannerinb.bethel.edu

  8. Click Add

  9. In the Location field, type https://argos.bethel.edu/argos 

  10. Click Add

  11. In the Location field, type https://argos.bethel.edu

  12. After you have added all locations, select OK
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