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"You do not have a valid Engagement Trial Balance license."

"You do not have a valid Engagement Trial Balance license."

Owned by Former user (Deleted)
Last updated: Sept 22, 2017

Symptoms

  • Error

    You do not have a valid Engagement Trial Balance license.

  • user gets this prompt when trying to check-out a document

Cause

  • user has access to Engagement and a specific binder, but does not have a license for the Trial Balance module

Resolution

  • unresolvable by Help Desk
  • check Escalation Paths for licensing requests

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