Transferring Calls Directly to Voicemail

Summary:

If you are speaking with someone on your Bethel desk phone and wish to transfer them to a specific voice mailbox, use this shortcut to make the transfer directly.

Instructions:

  1. When on the call, select the “transfer” soft key

  2. Once on the transfer screen, dial *55 and then the extension of the desired voice mailbox. Make sure to dial *55 first, otherwise it will not be a valid number.

  3. Press Send. There will be an automated message letting you know that your call has been successfully transferred to the mailbox.