Summary
If a user is unable to access their Banner and Argos accounts, which often occurs after a Java update, adding a Banner and Argos exception to the Java Console may resolve the issue.
Clear Java Cache
Follow the instructions in this article to clear the Java cache.
Adding a Banner and Argos Exception to the Java Console
- Close all browsers and Java applications
- Click Start and select Control Panel
- Click the Java icon to open the Java Control Panel
- Select Security tab
- Click Edit Site List (or Manage Site List) button
- Click Add
- In the Location field, type https://bannerinb.bethel.edu
- Click Add
- In the Location field, type https://argos.bethel.edu/argos
- Click Add
- In the Location field, type https://argos.bethel.edu
- After you have added all locations, select OK