Summary
There are a handful of Tutorlabs applications (https://tutorlabs.its.bethel.edu/), all of which fall into two separate applications: "Science Labs" and "Writing Center". The Science Labs are not exclusively sciences, but that is the term we use. The Science Labs instances are: Math, Computer Science, Business, Nursing, Physics, and Science (Chemistry & Biology). The Writing Center has only a single instance.
Sciencelabs
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Writing Center
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Escalation Paths
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Related to | Escalate issue to |
|---|---|
| Application Down | Web Development |
| Account/Login Issue | Specific Lab Coordinator |
| Broken Functionality | Web Development |
| General | Specific Lab Coordinator |