Summary
On this page you will find information on troubleshooting your Firefox web browser. Please refer to the directions below for clearing website data, history, passwords, etc. Table of Contents
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- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "Settings"
- Select the "Advanced" dropdown on the left.
- Click on "Privacy and Security".
- Click on "Privacy and Security".
- Click on "Clear Browsing Data"
- A small window will pop-up.
- Select what you want to clear, click "Clear Data".
- Select what you want to clear, click "Clear Data".
Clearing History
- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "Settings"
- Select the "Advanced" dropdown on the left.
- Click on "Privacy and Security".
- Click on "Privacy and Security".
- Click on "Clear Browsing Data"
- A small window will pop-up.
- Select what you want to clear, click "Clear Data".
- Select what you want to clear, click "Clear Data".
Creating a Google account and Syncing
- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "Settings"
- Select "People" on the left.
- Click on "Turn on Sync".
- Click on "Turn on Sync".
- A Google sign-in prompt will appear.
- 650pxType your Bethel email here, click "Next".
- 650pxType your Bethel email here, click "Next".
- Then a Bethel login screen will appear.
- Log in with your Bethel username and password
- You should be brought to a new screen like the one below.
- Click "Yes, I'm in".
- Click "Yes, I'm in".
Blocking Pop-ups
- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "Settings"
- Select the "Advanced" dropdown on the left.
- Click on "Privacy and Security".
- Click on "Site Settings"
- Scroll down until you see "Pop-ups and redirects"
- Make sure that "Blocked" is toggled on.
- Make sure that "Blocked" is toggled on.
- Click on "Ads"
- Make sure that "Blocked" is toggled on.
- Make sure that "Blocked" is toggled on.
Turning off Hardware Acceleration
- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "Settings"
- Select the "Advanced" dropdown on the left.
- Click on "System".
- Under System there should be a "Use hardware acceleration when available" option.
- Toggle to turn off. Then click "Relaunch"
- Toggle to turn off. Then click "Relaunch"
Private Browsing
- On the upper right-hand corner of the browser window click on the Menu icon (3 vertical dots).
- Click on "New Incognito Window"
- A new Chrome window will appear.
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