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The following article contains information on computer and network security from malware, spyware, scareware, viruses and phishing schemes. Following these recommendations will not keep you 100% safe, but it will reduce potentially unwanted risks to your personal data and your computer.

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Passwords

Passwords are your first line of defense when it comes to computer and network security. Do not share your password with anyone. Do not write your password down in a place easily accessible to others. If you believe your password has been compromised, change your password immediately. 

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If you are looking for free anti-virus software to install the Help Desk suggests using Microsoft Security EssentialsMalwarebytes. It is a free product offered by Microsoft that works extremely well with Windows computers.

Microsoft Security Essentials (Vista and 7 Only)Malwarebytes

Note: Windows 8 and above users, Microsoft Security Essentials is called ( Windows ) Defender and should be part of your Operating System installation.

Mac OS

If you are looking for free anti-virus software to install the Help Desk suggests using Sophos Anti-Virus for Mac Home Edition.

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is automatically on your computer and works great as an Anti-Virus software.

Avoid Spyware & Malware

Always exercise caution when installing free software. In particular be cautious around Internet pop-ups offering free computer scans. Websites and programs can include spyware or fake pop-ups which will attempt to trick you into doing something. If you believe you have been infected by malware below are some tools you can use for scanning and removing these infections.

Windows

The following programs can be downloaded and installed free of charge (unless noted).
Spybot Search and Destroy 
Malwarebytes (free and paid version available)
SuperAntiSpyware (free and paid version available)

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Currently there are no free versions of malware scanning tools for Mac OS and Apple has done a fairly decent job at providing updates to protect against malware infections and exploits.

Computer Firewalls

Operating System Firewalls
Both Microsoft Windows and Apple Macintosh OS X contain built-in firewalls. In Windows Vista (or later) , this is on by default. In Mac OS X the firewall needs to be manually turned on.

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