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The following article contains information on computer and network security from malware, spyware, scareware, viruses and phishing schemes. Following these recommendations will not keep you 100% safe, but it will reduce potentially unwanted risks to your personal data and your computer.
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Passwords
Passwords are your first line of defense when it comes to computer and network security. Do not share your password with anyone. Do not write your password down in a place easily accessible to others. If you believe your password has been compromised, change your password immediately.
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If you are looking for free anti-virus software to install the Help Desk suggests using Microsoft Security EssentialsMalwarebytes. It is a free product offered by Microsoft that works extremely well with Windows computers.
Microsoft Security Essentials (Vista and 7 Only)Malwarebytes
Note: Windows 8 and above users, Microsoft Security Essentials is called ( Windows ) Defender and should be part of your Operating System installation.
Mac OS
If you are looking for free anti-virus software to install the Help Desk suggests using Sophos Anti-Virus for Mac Home Edition.
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is automatically on your computer and works great as an Anti-Virus software.
Avoid Spyware & Malware
Always exercise caution when installing free software. In particular be cautious around Internet pop-ups offering free computer scans. Websites and programs can include spyware or fake pop-ups which will attempt to trick you into doing something. If you believe you have been infected by malware below are some tools you can use for scanning and removing these infections.
Windows
The following programs can be downloaded and installed free of charge (unless noted).
Spybot Search and Destroy
Malwarebytes (free and paid version available)
SuperAntiSpyware (free and paid version available)
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Computer Firewalls
Operating System Firewalls
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