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Long-Distance & International:

  • Dial 0 + 0 and (when tone starts) enter long-distance code
  • Listen to recording and follow prompts
  • Be prepared to give a calling card number or major credit card numberLet the Help Desk know if an international call is being made
  • Dial 011 and the full phone number (011 xxx xxx xxxxx or similar format)
  • If this doesn't work, dial 011 and leave off the first digit (011 xx xxx xxxxx or similar format)

Collect:

  • Dial 0 + area code + seven digit number.
  • An operator comes on and asks for your calling card and 4-digit pin or credit card and exp. date.  If you wait without responding , the operator will come on again and ask you to say COLLECT, CALLING CARD, PERSON-TO-PERSON, or OPERATOR.
  • You say which one you would like to use.  If you say collect, your party will be dialed.  When they answer, the operator will ask you to say your name for the party called so they can decide if they want to accept.

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