Overview
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
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Related to | Escalate issue to | |
|---|---|---|
| Application Down | Page the Apps Team | |
| Account / Login | brianscheduling-metcalf@bethelservices@bethel.edu | Functionality |
| brian-metcalf@bethelEMS Campus Planning Interface | scheduling-services@bethel.edu | |
| EMS Desktop Client Installation | Desktop Services | |
| EMS Web App outage | Apps Team | |
| Functionality | scheduling-services@bethel.edu |
Specific Troubleshooting
| Child pages (Children Display) | ||
|---|---|---|
|