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Summary

Information below is for using a Bethel land line.


 

Bethel Extensions

If you are dialing from a Bethel land line and calling a Bethel number, you only need to dial the Bethel extension of a user or office (the last four digits).

Prefixes

Depending on what the starting number of a user's extension is, you can determine what their full number is for dialing from a non-Bethel land line.
(651) 635- __ __ __ __ for 1000, 2000 & 8000 extensions
(651) 638- __ __ __ __ for 3000 & 6000 extensions

Local Area Calling

To reach a local metro off-campus number, you can dial 9 + seven digit phone number for numbers within the (651) area code.  Example: 9 + 631-3030.

Long Distance Calling

A long-distance code is necessary to make direct-dial or long-distance calls. If you believe you or your department should have a long distance code and do not have one please contact the ITS Help Desk (helpdesk@bethel.edu | 651.638.6500).

  • Dial 9+011 + country code + phone number
  • Listen for dial tone
  • Enter long-distance code

Note: Dialing a long-distance code too quickly after the long-distance  phone number will result in a "fast busy" signal.

Rates

Long-distance rates will be 154 per minute within the 48-contiguous states.  International rates will depend on destination called.  Some countries are very high.  You might want to check with Telecommunications to obtain current rate.

Long-Distance Code Abuse

Abuse of a long-distance code refers to intentionally using the wrong code or someone else's code. Students caught abusing a long-distance code will automatically be fined $100 and could be subject to further disciplinary action.

If you think your code is being abused, report it immediately to the Telecommunications Office.

Billing

Billing for all calls begins after 15 seconds whether the called party answers or not. This includes dialing, connection, and ringing/busy signal. To play it safe, always hang up after five rings or as soon as you hear a busy signal.

After placing a long-distance call, always hang up for at least 20 seconds to insure disconnection. Otherwise, duplicate calls will be billed.  

All telephone charges are applied directly to your Bethel student account. You will receive a call-detail report in your campus PO on or about the tenth of each month, showing a record of all charges.  Please take time to look this over.   The deadline for reporting discrepancies is the last day of the current month.

Any account with a bill greater than $200 within the month will be reported to the Business Office.  You will receive a notification letter requesting payment within ten working days.  Please call the Business Office to arrange payment. Non payment could result in the cancellation of your long-distance code. Before your long-distance code is reconnected, the telephone charges must be paid in full.

Other Calling

1-800 Calling
  • Listen for dial tone
  • Dial 9 + 1 + 800/866/877/888/950 + seven digit number

Note: 800 calls with service charges are NOT permitted from Bethel campus phones.

900/500 Calling

Calls CANNOT be made to area 900, 976, and 500 from Bethel campus phones.

411 Calling

Dial 9 + 411
When you hear dial tone, immediately enter your long-distance access code.  The operator will be able to help you with local and long-distance information.  Please note that there is a charge for every directory assistance call.

Operator Assistance

Note: Only non-billable assistance may be obtained.  If you need billable information, such as international information, you will need to use a calling card or major credit card
If you need the help of an operator to make a call, do the following:
Local:

  • Dial 9 + 0 and (when tone starts) enter long-distance code

Long-Distance & International:

  • Dial 9 + 0 + 0 and (when tone starts) enter long-distance code
  • Listen to recording and follow prompts
  • Be prepared to give a calling card number or major credit card number

Collect:

  • Dial 9 + 0 + area code + seven digit number.
  • An operator comes on and asks for your calling card and 4-digit pin or credit card and exp. date.  If you wait without responding , the operator will come on again and ask you to say COLLECT, CALLING CARD, PERSON-TO-PERSON, or OPERATOR.
  • You say which one you would like to use.  If you say collect, your party will be dialed.  When they answer, the operator will ask you to say your name for the party called so they can decide if they want to accept.

Harassing Calls

If you are receiving harassing phone calls we are able to trace on-campus calls if the following procedure is done while you still have the caller on the line.

  • Press hook-switch down for 2 second & listen for dial tone.

  • Press * *

  • Press hook-switch down again for 2 second.

  • Notify Telecommunications of the time/day the call occurred.  We will then notify Student Life of the situation.  We cannot tell you who made the call, but we will give the name of the offender to Student Life.  Student Life will contact you.

Switchboard

The purpose and job of the switchboard is to answer calls coming into Bethel. The switchboard will be happy to assist you in locating your on-campus party if you. However, you can also look up Bethel numbers through directory.bethel.edu or locating the office you need to contact at bethel.edu.

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