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Summary

Bethel community members who wish to run mail merges in Google Mail will need to use a tool called Google Apps Sync for Microsoft Outlook. Bethel University ITS supports the use of this program exclusively for Bethel staff and faculty creating mail merges from a Bethel owned computer. If you need to send mail merges through your Bethel Google Apps account, please take the following steps:

Request Google Apps Sync for Microsoft Outlook

  1. To have Google Apps Sync for Microsoft Office installed on a Bethel owned computer, a request needs to be sent to the Bethel ITS Help Desk.

    • This request can be made by emailing helpdesk@bethel.edu or calling (651) 638-6500

    • You must include the tag number that identifies your particular Bethel owned computer that needs this software
      Example: "I require Google Apps Sync for Microsoft Office to be installed on my computer, tag number: 1234."

  2. After a request has been approved, the program will be remotely installed on your Bethel owned computer. This installation will occur automatically the first time you connect to Bethel University's network (via an on campus Ethernet connection).

Setting up Google Apps Sync for Microsoft Outlook

After Google Apps Sync for Microsoft Outlook has been installed on your computer you will need to setup the tool to interact with your Bethel email account.

  1. Click the Start Menu and in the search field type: Google.

  2. From the list of applications select Set up a Google Apps Sync user. If this link does not appear go to the Google Apps Sync folder show in the Programs list. You should find the link inside this folder. If you still do not see these options listed it means the program has not been installed on your machine. If this is the case, please contact the ITS Help Desk and inquire about the status of your case.




  3. Once opened sign into your Bethel Google Apps for Education account.

    • Enter your full Bethel email address

    • Select Yes, I have a password option

    • Enter your Google Sync password. This password is unique from your Bethel Community Account password and is specific mail merges and mobile devices syncing your Bethel email.
      To Generate a Google Sync password or view your existing Google Sync password go to: https://iam.bethel.edu/googlepasswd/googlepasswd.cgi

       

  4. Once your email address and password have been entered click Continue.

  5. Click Create profile. Do not check any boxes.



  6. Click Start Microsoft Office.



  7. Microsoft Outlook will open and begin to automatically sync with your Bethel email account. This initial syncing process may take up to an hour, but typically last around 15 minutes. Do not close Outlook while syncing. Once the sync is completed you may run a standard mail merge in Outlook and your content will be sent out using your Bethel email account.

    Important Note: Outlook may only be used for executing mail merges. All other mail activity should occur in the online Google Mail environment. Using Google Apps Sync for Microsoft Outlook for any purpose other than running mail merges will be considered a misuse of the resource, and could result in a loss of access to the tool.

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