There are two types of Webex accounts. There is a free version of Webex that is much like free version of Zoom, where Webex users are allowed up to 40 minute meetings with a capacity limit of 100 people. Anything beyond those two numbers requires a paid version. If you only need the free version, you are welcome to create an account without going through the ITS Help Desk.
However, if you need to have active phone service available in Webex and need your desk phone number linked to Webex to be able to make and receive calls from the Webex app on your computer, this is a paid feature and all Webex account creation for this must go through the ITS Help Desk. Please do not complete the following steps until after reaching out to and hearing back from ITS.
Download
Navigate in a web browser tab to https://www.webex.com/downloads.html.
Select the download option in green that fits the device you are using. For Windows computers, select the For Windows (64 bit) option.
For Macs, select the option that corresponds to the chip-type in the computer. To find this information, click the Apple logo in the top-left of your screen and select the top option in the drop-down menu for About This Mac. In the small window that opens, note what is to the right of the Chip label. If it appears similar to the example photo below, mentioning "Apple", download the Webex option For macOS (Apple silicon chips). If it instead mentions "Intel", download the Webex option For macOS (Intel chip).
Open up the install file in the downloads folder of your device.
Let the installer run and the application should open to the initial screen, as shown below.
