Overview
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Escalation
Related to | Escalate issue to |
|---|---|
| Application Down | Page the Apps Team |
| Account / Login | brian-metcalf@bethel.edu |
| Functionality | brian-metcalf@bethel.edu |
| Installation | Desktop Services |