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Overview

After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.

*When contacting a user outside of ITS, please email them directly.

Escalation

Related to
Escalate issue to
Account / Loginscheduling-services@bethel.edu
EMS CPIscheduling-services@bethel.edu
EMS Desktop Client InstallationDesktop Services
EMS Web App outagePage the Apps Team
Functionalityscheduling-services@bethel.edu

Specific Troubleshooting

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