Navigating the Voicemail Inbox

This Confluence article provides user instructions for navigating some of the automated options within the Bethel voicemail inbox. The voicemail inbox is a specific menu option within the voicemail system, accessible by pressing 1 immediately after logging into the voicemail. Other Voicemail-related knowledge base articles are located within the Voicemail section of Confluence.

Menu Options

Before Playing a Voice Message

Here are some options to use before messages start playing or between messages:

• Press pound (#) to skip to the next message.

• Press 2 to play or repeat the following message without the description.

• Press 4 to return to the previous message.

• Press 5 to hear the following message descriptions.

• Press 6 to skip to the next message.

• Press 7 to delete a message.

• Press 8 to to call the sender.

• Press star (*) to return to the Voice Messaging Main Menu.

During a Voice Message

Here are some options to use while listening to a message:

• Press 1 to rewind a message 3 seconds.

• Press 2 to pause the voicemail. Press 2 again to resume playback.

• Press 3 to fast-forward the message 3 seconds.

• Press 4 to restart the message from the beginning.

• Press 6 to move to the end of the message and hear voicemail options.