Bomgar - Application Info
Summary
Escalation Paths
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Related to | Escalate issue to |
|---|---|
Application Down | Desktop Services |
Account/Login Issue | Desktop Services |
Broken Functionality | Help Desk and Desktop |
Troubleshooting