{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Symptoms","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Error","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"error"},"content":[{"type":"paragraph","content":[{"text":"An Error Has Occurred","type":"text","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"text":"You were not logged into the system.","type":"text","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"text":"You may want to try closing your browser and trying again.","type":"text","marks":[{"type":"code"}]}]}]}],"version":1},"cxhtml":"

An Error Has Occurred

You were not logged into the system.

You may want to try closing your browser and trying again.

"}}},{"type":"mediaSingle","attrs":{"layout":"align-start","width":507,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":507,"id":"6318b96e-3fa5-4e3b-8425-ae0d0bb781d8","collection":"contentId-50013791","type":"file","height":170}}]},{"type":"paragraph","content":[{"text":" ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"User is unable to get into Adirondack","type":"text"}]}]}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Cause","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"adirondack.bethel.edu","type":"text","marks":[{"type":"link","attrs":{"href":"https://adirondack.bethel.edu"}}]},{"text":" is inaccessible to Bethel users who are not currently a student","type":"text"}]}]}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Resolution","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Only students are allowed to access Adirondack Self-Service, which is used for management of housing and meal plans. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If the user needs to access the Adirondack admin interface (they should know if they have permission to do this) direct them to ","type":"text"},{"text":"https://adirondack.bethel.edu/admin","type":"text","marks":[{"type":"link","attrs":{"href":"https://adirondack.bethel.edu/admin"}}]}]}]}]}],"version":1}

Adirondack "An Error Has Occurred"

Symptoms

Cause

Resolution