Degree Works - Escalation Paths
Overview
After Web Application Troubleshooting, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Escalation
Related to | Escalate issue to |
|---|---|
Application Down | IS Team |
Account/Login Issue | IS Team |
Other Issues | Registrar's Office: registrar@bethel.edu, 651.635.8734 |
Note: If the registrar's office is not able to find a solution to an issue, they should open a case with the IS Team via the Banner/Argos Service Request Form.