Degree Works - Escalation Paths

Overview

After Web Application Troubleshooting, follow the escalation paths based on the issue type.

*When contacting a user outside of ITS, please email them directly.

Escalation

Related to
Escalate issue to
Application DownIS Team
Account/Login IssueIS Team
Other IssuesRegistrar's Office: registrar@bethel.edu, 651.635.8734

Note: If the registrar's office is not able to find a solution to an issue, they should open a case with the IS Team via the Banner/Argos Service Request Form.

Specific Troubleshooting