Engagement - Escalation Paths
Overview
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Escalation
Related to | Escalate issue to |
---|---|
Application Down | Apps Team |
Account/Login Issue | a-blaz@bethel.edu |
Licensing | a-blaz@bethel.edu |