Engagement - Escalation Paths

Overview

After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.

*When contacting a user outside of ITS, please email them directly.

Escalation

Related to
Escalate issue to
Application DownApps Team
Account/Login Issuea-blaz@bethel.edu
Licensinga-blaz@bethel.edu

Specific Troubleshooting