PyraMED - Escalation Paths
Overview
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Escalation
Related to | Escalate issue to |
---|---|
Application Down | PyraMed Support |
Account/Login Issue | PyraMed Support |
Broken Functionality | PyraMed Support/Apps Team |