PyraMED - Escalation Paths

Overview

After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.

*When contacting a user outside of ITS, please email them directly.

Escalation

Related to
Escalate issue to
Application DownPyraMed Support
Account/Login IssuePyraMed Support
Broken FunctionalityPyraMed Support/Apps Team

Specific Troubleshooting