TouchNet - Escalation Paths
Overview
After Web Application Troubleshooting, as well as the specific troubleshooting below has been completed, follow the escalation paths based on the issue type.
*When contacting a user outside of ITS, please email them directly.
Escalation
Related to | Escalate issue to |
|---|---|
| Account Questions | Business Office |
| All other issues | Apps Team |
Specific Troubleshooting
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